Frequently Asked Questions

Visit this page for a list of answers to our most frequently asked questions.

How long does it take for my glasses to arrive after placing an order?

Typically, orders for glasses will arrive within 2 weeks. You can always give us a call or text/e-mail us to receive an update on the status of your glasses.

Do you accept my insurance?

Please visit our insurance page for a list of vision insurance that we accept.

Why should I purchase glasses (frames and lens) in office rather than online? Online is cheaper…

An in office experience allows for you to receive the best correction and protection for your eyes. Our staff will work with you to assure that you receive glasses that will suit your lifestyle, needs, and budget. To provide some information about things to consider regarding expense versus benefits, here is an article from All About Vision: 8 Reasons to Avoid Online Glasses

How long does an exam take?

Time frame for exams vary depending on the type of examination (i.e. Comprehensive eye exam, Medical Visit, Dilation, Follow Up visits, etc.). Please call our office for an approximate time frame regarding your specific appointment.

Do you accept CareCredit healthcare credit card for Payment?

Yes! CareCredit credit card helps our patients pay for out-of-pocket eyecare and vision expenses not covered by insurance. With short term and special financing options of 6, 12, 18 or 24 months no interest is charged on purchases of $200 or more when patients make the minimum monthly payments and pay the full amount due by the end of the promotional period.

Please click HERE to Pay with your CareCredit card, or to apply for a New CareCredit card, or for more information.